COVID-19 UPDATE

Mobile Cat & Dog Vet takes the current COVID-19 pandemic very seriously and is closely monitoring the guidelines from the Centers for Disease Control, the American Veterinary Medical Association (AVMA) and the Oregon Department of Health.  At this time, I am still welcoming new appointments for at-home euthanasia services and palliative care/senior care.  Appointments by video consult are available for palliative care, quality of life assessments and most senior care. If anything changes, I will provide an update. 

While this is a very stressful time for all, we recognize the heartbreak that you may be experiencing as you face difficult decisions for your pet.  My goal during this time is to be here to support you through the loss of your beloved friend and to help your pet say goodbye peacefully and gently at home.  I will work to continue providing services while minimizing risks.

To ensure that I can continue to provide help to pet families I have adopted the following changes to help clients and staff stay safe.

What I’m doing:

Increasing the level and frequency of cleaning and disinfecting surfaces and taking extra hygiene and distancing precautions for each home visit.  This includes:

  • Washing hands before and after each home visit

  • Using hand sanitizer before, during and after each home visit

  • Disinfecting all belongings that others may have touched or have been brought into the home

  • Maintaining social distance (6+ feet), keeping closer distances to less than 5 minutes

  • Minimizing any paper or materials brought into the home

  • If weather permits the appointment can be performed outside to maximize distancing

  • If requested, I will be comfortable performing the euthanasia without the client’s presence.  I can facilitate payment, communication and aftercare services without coming into personal contact with the client.

 

What we ask of you during this time:

  • Let me know if you or anyone in your family has been ill with COVID-19 symptoms (fever, cough, shortness of breath, flu like symptoms). If you or anyone in your household is feeling ill, please cancel your appointment.  We can reschedule when safe to do so.

  • If any member of your household has been exposed to anyone with COVID-19 or has been diagnosed with COVID-19, even if they appear healthy, please cancel your appointment.

  • Let me know if you or anyone in your family has traveled internationally or have been on a cruise ship in the last 14 days so we can be prepared to take extra precautions or postpone the visit.

  • If you or anyone in your household is feeling ill, please cancel your visit.  We can reschedule when it is safe to do so.

  • Wash your hands immediately before and after the visit

  • Maintain a 6 foot distance from the doctor and minimize any closer distances to less than 5 minutes

  • To assure proper social distance can be maintained, I ask that only 1-2 people are present and no children under 18.  Additional family members are encouraged to join via Facetime, Skype or a phone call.

  • If you and another person are physically able, I may ask you to carry your pet to my vehicle (under my guidance) to help maintain social distance.

  • If possible, prepay for visit over the phone with a credit card. 

  • Outdoor visits are strongly encouraged when possible to minimize risk

  • If you prefer to avoid the risk of viral transmission, please talk to me about an unattended euthanasia in which I will gently and lovingly euthanize your pet without any owner present

 

I recognize that there are inherent risks with all types of social contact.  I do have some level of inevitable risk of exposure, just as the general public does, due to the activities of daily living.  If you are interested in talking about options for keeping your pet as comfortable as possible until the risk of COVID-19 lessens I can provide appointments to explore palliative care options.  Video consults are available for these types of appointments.  Alternatively, unattended euthanasias may be arranged.

As this situation unfolds there may be additional recommendations from the CDC, AVMA or Oregon Department of Health.  Any changes will be monitored, and adjustments will be made as necessary.  If anything changes, I will provide an update.

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